ServiceDesk Plus is recognized by some of the
world's leading independent market research
firms for its adherence to best practice frameworks.
ServiceDesk Plus has been PinkVERIFY™ Certified for five ITSM practices, including Incident Management, Problem Management, Change Enablement, Service Request Management and IT Asset Management.
View certification>Service management practitioners turn to IT and enterprise service management platforms to flip the switch on new-age workflows, deliver enviable experiences, and propel their teams' productivity.
Instead of starting out from scratch, a quick and easy way to help achieve these objectives is by aligning with best practices that the industry's sharp minds have already forged. To help prospects identify those platforms that meet the rigorous best practice frameworks, a good place to start would be certification firms that evaluate ITSM platforms.
ServiceDesk Plus is PinkVERIFY™-certified for up to five ITSM practices, namely incident management, service request management, problem management, change enablement, and IT asset management. We believe this certification attests to the platform's ability to future-proof your service management strategy.
| PinkVERIFY™ certified practices | ServiceDesk Plus On-premises | ServiceDesk Plus Cloud |
|---|---|---|
| Incident management, request management, change management, and IT asset management | Incident management, request management, problem management, change management, and IT asset management |
The PinkVERIFY certification for these core ITSM practices signifies that ServiceDesk Plus' capabilities can help you adhere to industry-recommended best practices. Vetted by ITSM experts at Pink Elephant, you can trust that you have made the right choice for your service management goals.
Pink Elephant is a global training, certification, and consulting provider whose courses and certifications encompass a range of recognized industry best practices such as: Integrated IT service management, Agile Scrum Master, DevOps Engineer, Lean IT Kaizen, and more.
Its PinkVERIFY™ tool certification scheme helps IT practitioners, leaders, and CXOs to evaluate ITSM platforms and their ability to align with industry-standard best practices for individual ITSM processes. Pink Elephant's ITSM subject matter experts formulate and review exhaustive assessment criteria and evaluate ITSM vendors for alignment with ITSM industry best practices.
ManageEngine positioned for the third year in a row.
Read report>According to Forrester Consulting Total Economic Impact™ study.
Read report>2022 Gartner® Peer Insights™ 'Voice of the Customer' for ITSM Tools.
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