Cannot initialize the keyboard. Verify that the power supply is good by installing it on a known working unit and testing it. NIC portion of the system board is OK. Make sure the light is on and not blinking. If HP Easy Start finds multiple printers , select the printer you want to install, and then continue with the on-screen instructions. Please try again shortly. The following is a partial list of products manufactured under the Hewlett-Packard brand.

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HP Compaq tw Thin Client | HP® Customer Support

Ensure that the following connectors are securely plugged into the thin client unit:. Modify your browser’s settings to allow Javascript to execute. Operating System – Windows 7, Windows 8, Windows 8. Keyboard error or no keyboard present. Press any key when you are ready. Select your desired files and a list of links will be sent by email. Please try again shortly.

Retrieved from ” https: If the wired network r5730w is not the same as the printer for instance, if you are connected to another local networkyou must connect to the same network as the printer before continuing. Make sure the RJ cable is good by installing the RJ cable onto a known working device—if a network signal is detected then the cable is good. The Virtual Agent is currently unavailable.


Unsourced material may be challenged and removed. This tool applies to Microsoft Windows PC’s only.

Do not turn off power or attempt to reboot the computer during the upgrade process. From your hard drive, open the Softpaq, then open the Flash Diskette folder and double-click the. The thin client unit is experiencing operating problems. Please try again shortly. During boot sequence, hardware initialization is processed and startup tests are performed on the following:.

G1 G5 G6 G7.

Troubleshooting Guide: HP t5730/t5730w and t5735 Thin Client – System BIOS

The LEDs are visible when the connector is installed. When the unit is plugged into the wall socket and the Power LED is off, the unit is powered off.

This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. How do I download and install the HP printer software? Verify that the monitor brightness is set to a readable level.


You must have the HP printing software installed on the computer to use this app. This page requires Javascript.

List of Hewlett-Packard products

Diskless No-Flash Unit Troubleshooting. When the unit boots, the monitor should display the following information:. United Kingdom HP Worldwide. Asia Pacific and Oceania. Webarchive template wayback links Articles needing additional references from July All articles needing additional references Incomplete lists from January Learn more about HP’s privacy policy.

Re-image the thin client unit and power on the monitor again. This may be caused by a bad cable, the server is down, or a bad system board. This page requires Javascript. Capture, edit, and save documents or photos using the camera on your computer or tablet.

If there scaner, disconnect them.