Network fault monitoring and network fault management are the big challenges when you have a small team. The task becomes more complicated if you have to manage a remote site and have to dispatch a technician to the site only to find out the problem is something you could have fixed remotely, or you could find that you don't have the right equipment and have to go back and get it, hurting your service restoration time. In most cases, the time taken to identify the root cause of a problem is longer than the time taken to fix it.
ManageEngine OpManager: The swift fault monitoring system
OpManager, a fault monitoring software, constantly monitors faults in the network devices by network device monitoring and simplifies the process of network alert management by implementing advanced alert monitoring capabilities. Having a proactive tool like OpManager that performs fault monitoring efficiently helps you quickly identify the root cause of the problem and fix it before end-users notice it.
Gain visibility into network faults with event-alarm correlation
OpManager's fault monitoring performs intelligent event processing in the case of network monitoring alerts. It correlates raw network events, filters unwanted events, and presents only meaningful alarms to the operator. It supports color-coded alarms which are presented in a user-friendly format. You can view the event history associated with an alarm and manually clear or delete alarms.
Ensure prompt alerting with threshold-based fault monitoring
OpManager's fault monitor supports threshold-based alerting such that it alerts an operator when a service or health check counter on a device exceeds or goes below a certain limit. It performs alerting through various channels such as SMS, Email, slack messages, ticket logs, and web alarms. You can also configure OpManager to run external programs or homegrown scripts automatically when an alarm occurs.
OpManager alerts the user with a sound alarm for critical notifications. It provides complete customization, allowing you to filter unwanted alerts and get notification sounds only for critical alerts. All you have to do is configure a web alarm profile to alert you on selective criteria based on your preference.
Acknowledge alarms to never miss out on even a single network fault
While working on multiple alarms simultaneously, OpManager allows admins to quickly mark alarms on which they have already initiated action, much like marking emails as read or unread. Acknowledging alarms is another small but beneficial feature for network admins to keep track of new alarms and the ones that have already been read and acted upon. It is especially helpful when more than one network admin is involved in the network fault monitoring, such that one can know the alarms that have been taken care of even when the other is unavailable.
Keep tabs on critical variables with SNMP Trap and custom MIBS support
Most network devices nowadays are capable of sending out SNMP traps when a fault occurs. A good fault monitoring system should be able to support SNMP traps and provide meaningful information to the admins. OpManager, a fault monitoring tool, does exactly that by providing support for basic SNMP traps out of the box. You can also add support for traps from any custom SNMP MIB. OpManager can extract useful information that is sent with SNMP traps as variable bindings (SNMP varbinds). So if you have bought devices from different vendors, all you need to do is get access to those vendor-specific MIBS and you can easily have OpManager monitoring critical variables on that device.
Create escalation rules to automate actions on critical/unnoticed alarms
OpManager's fault monitoring software allows IT administrators and managers to set up automatic alarm escalation rules. For example, IT managers can set up an escalation rule to get a report of server alarms that are currently open for more than one hour. This report can be periodically sent to the IT manager via email.
FAQs on Fault monitoring
What are the types of network faults?
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Some of the common network faults include:
Interference in data transmission
Network latency
Packet loss
Configuration errors
Hardware failures
High resource utilization
Connectivity issues
Slow response time
Performance degradation
Why network fault monitoring is important?
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Network fault monitoring is important to ensure peak network performance and uninterrupted network operations. With constant monitoring of network devices, you can easily locate network faults and quickly act upon them to reduce MTTR and the impact on network availability. Fault monitoring helps you stay stay on top of your network by keeping you aware of network issues even before it affects your end users.
"I have a long-standing relationship with ManageEngine. OpManager has always missed one or two features that would make it truly the best tool on the market, but over it is the most comprehensive and easy to use the product on the market."
OpManager
Easy Implementation, Excellent Support & Lower Cost Tool
- Team Lead, IT Service Industry
Review Role: Infrastructure and OperationsCompany Size: 500M - 1B USD
"We have been using OpManager since 2011 and our overall experience has been excellent. The tool plays a vital role in providing the value to our organisation and to the customers we are supporting. The support is excellent and staff takes full responsibilities in resolving the issues. Innovation is never stopping and clearly visible with newer versions"
OpManager
Easy Implementation With A Feature Rich Catalogue, Support Has Some Room For Improvement
- NOC Manager in IT Service Industry
Review Role: Program and Portfolio ManagementCompany Size: 500M - 1B USD
"The vendor has been supporting during the implementation & POC phases providing trial licenses. Feature requests and feedback is usually acted upon swiftly. There was sufficient vendor support during the implementation phase. After deployment, the support is more than adequate, where the vendor could make some improvements."
OpManager
Great Monitoring Tool
- CIO in Finance Industry
Review Role: CIOCompany Size: 1B - 3B USD
"Manage Engine provides a suite of tools that have made improvements to the availability of our internal applications. From monitoring, management and alerting, we have been able to peak performance within our data center."
OpManager
Simple Implementation, Easy To Use. Very Intuitive.
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